1. "Invalid number format"
  2. "Number blocked"
  3. Why accept I been asked to remove my number from other accounts?
  4. Confirmation lawmaking not delivered
  5. What should I do if I got a message about my telephone number being added, changed, or deleted?
  6. My confirmation lawmaking was sent to another person'south number

The telephone number must be entered in the following format (+one is the code for the USA):

Telephone numbers are temporarily blocked after sending the confirmation lawmaking. Afterward adding a phone number, wait for the SMS with the lawmaking, or try requesting it again a few hours later.

Confirmation codes do not expire. No matter when you lot receive the lawmaking, yous can always return to the Phone numbers page and enter it.

One telephone number can be linked to no more 10 accounts at the same time.

Possible reasons:

  • The system has not notwithstanding processed the SMS (the maximum delivery time is 24 hours).

  • Your phone is turned off or does non have a signal.

  • You entered the incorrect telephone number. Make sure that you entered the country code correctly: +1 is the code for the The states.

    Yous can discover codes for other countries using a search engine.

  • Yandex cannot send SMS messages to your mobile operator.

If yous don't apply a mobile telephone or Yandex doesn't send SMS letters to your service provider, you tin change your countersign using an alternate email address or by answering the security question.

If you are trying to do something with your principal phone number, just proceed: Yandex sends e-mail and SMS notifications virtually all operations for security reasons.

If you unexpectedly received a notification, information technology means that someone has admission to your account. Don't worry: yous tin can easily restore access to your account using your main telephone number. Without access to your phone, the hacker cannot delete or change the associated phone number for 30 days. During this time, you lot can:

  1. Restore admission and change your password.

    Follow the Forgot your password? link and follow the instructions: get a recovery code and reset your password (when choosing a password, follow our recommendations).

  2. United nations-schedule the deletion or change of the main number on the Phone numbers page.

Your code may be sent to another person if you entered their number past error or are unlinking an old number that you no longer have admission to (and could have passed to a new owner).

Your account is nether no threat at all: a hacker cannot access your account if they only have your telephone number and confirmation lawmaking.